Flagship Homes to partner with Legal & General to address shortage of affordable homes

Following an extensive two stage tender process, which received 140 expressions of interest, Flagship Homes have announced that they are one of just 14 housing associations and providers to partner with Legal & General to form a panel which will lead its housing operations across the UK.

Creating a nationwide network of management partners, the panel will bring local expertise and established infrastructure that will support Legal & General in delivering its ambitious pipeline of 3,500 new affordable homes.

As an experienced, affordable housing provider, Flagship will form part of Legal & General’s selected panel which collectively manages in excess of 300,000 affordable homes, of which over 28,000 are owned, managed and maintained by Flagship in the East of England. The coverage of its panel means that Legal & General has the capacity to allocate two providers to each UK local authority, supporting its ambition to deliver 3,000 affordable homes each year.

Legal & General is delivering a mix of social, affordable rental and shared ownership homes, within Section 106 agreements and grant supported homes. The company has selected Flagship based on its strong regulatory ratings and commitment to deliver exceptional customer service.

Marie-Claire Delbrouque, Managing Director, Flagship Homes, says: “We’re delighted to be working in partnership with L&G, through this new collaboration we hope to create more sustainable, vibrant and healthy communities – moving us one step closer to our ultimate goal – solving the housing crisis in the East of England.

Additionally, looking at innovative ways to accelerate new home delivery and providing outstanding
customer service are key focus areas of ours. Therefore, we’re excited to partner with a company that
shares similar values, to provide high-quality affordable homes for those in need”.

Collaboration with top quality housing associations has been a key aim for Legal & General as it establishes
itself in this sector. Meeting this objective, Legal & General’s new partnership with Flagship seeks to offer
security and reduced risk, meaning the housing association can focus exclusively on service delivery and
providing an outstanding customer experience.

Ben Denton, Managing Director, Legal & General Affordable Homes, says: “After a rigorous tender process,
focusing on the quality and customer service offering of 140 UK-wide housing associations, we have now
established an experienced panel of management partners. With residents already moving into our first
schemes, this represents another milestone as we continue to pioneer the Institutional Registered Provider
model. There is an urgent need to keep innovating in this sector and to provide quality, stable homes for the
1.1 million households on waiting lists in England.”

For more information visit the Flagship Home website.